What is quality in online learning? Existing quality assurance frameworks, guidelines, and benchmarks show that quality in online learning has many dimensions. But we can distil these into a number of common issues to which practitioners and students should attend.
This guide summarizes the key quality issues in online education in a concise and accessible manner, with an annotated reading list to help you to pursue particular topics further. Academics and professionals in higher education are our primary audience. We consider academics and students as the key stakeholders for online education, and have written the guide with this principle in mind. It is structured in the form of 16 ‘Frequently Asked Questions’, followed by an additional reading list focused on quality benchmarks and international best practices.
